|
FSS™ Point of Sale Technology
The point of sale industry has a long term history of proprietary
hardware, cumbersome installation and expensive service support
contracts. Many point of sale suppliers abide by "the mushroom
theory". Keep the customer in the dark with an expensive,
overrated support contract (get your money up front). When it
comes feeding time (service call) make sure the tech doesn't
give away the trade secrets so we can keep them on support (read
in the dark and knowledge starved).
FSS™ is a software developer first and foremost.
We believe the same people who support the computer you surf
the Internet on every day are more than capable of installing
our software (point of sale in cafeterias really is quite simple).
Furthermore, who do you call when your computer is on the blink.
Probably someone in your IT department. These same folks are
more than capable of installing off-the-shelf hardware- emphasize
nonproprietary. Many school districts have network technicians
certified in Novell or Microsoft and large school districts have
teams of experts.
What about the hardware? School districts have GSA and other
special pricing sources for standard hardware. Why pay more?
Service? Your IT department is on site. If the power surges
and knocks out your system a service contract won't help (lunch
will probably be over)--but a good APS battery back up will.
It just makes sense....point of sale is just software and support.
Our job is to support your IT department and keep them in the
light. We have trained professionals in networking, accounting
and food cost control on staff to support you. Best of all is
the money you'll save. Thousands, maybe tens of thousands of
dollars.
On site support. You bet. We love to visit our customers. But
we won't show up and charge big $$$$ just to feed the mushrooms.
|
